Privacy Policy

At PeerX, your privacy matters to us. We know that you trust us when you share your information, and we take that responsibility seriously.

This Privacy Policy explains how your information is collected, used, and protected when you use the PeerX website and services. By using PeerX, you agree to the practices described in this policy. If you do not agree, please do not use the platform.

This policy applies to everyone who visits or uses PeerX, whether you are just browsing or actively using our services.

What Information We Collect

When you use PeerX, we collect some information to help the platform work properly and to keep trading safe.

This information helps us understand how the platform is being used and helps improve performance and security.

How We Use Your Information

We use the information we collect to run PeerX safely and to improve your experience on the platform. Your information may be used to:

• Create and manage your account
• Provide access to platform features
• Enable secure peer-to-peer trading workflows
• Verify your identity when required
• Prevent fraud and misuse of the platform
• Improve platform performance and reliability
• Respond to support requests
• Send important service or security updates

We only use your information for platform-related purposes. We do not use your data for selling or advertising to third parties.

When We Share Your Information

We do not sell your personal information to anyone. However, in some cases, your information may be shared in limited and responsible ways, such as:

• With trusted service providers who help us run the platform (for example, hosting, security, or verification services)
• When required by law, regulation, or legal process
• To protect the rights, safety, and security of PeerX, our users, or the public
• If PeerX is involved in a business change such as a merger, acquisition, or transfer of assets

How We Protect Your Data

Keeping your information safe is a top priority at PeerX. We use different security measures to protect your data, including:

Even with strong security practices, no online system can be completely secure. While we work hard to protect your data, we cannot guarantee absolute security, and you use the platform at your own risk. We also encourage users to protect their own accounts by using strong passwords and keeping login details private.

How Long We Keep Your Data

We only keep your personal information for as long as it is needed to provide our services, meet legal requirements, and protect the platform from misuse. Your data may be kept for purposes such as:

• Maintaining your account
• Handling disputes or investigations
• Meeting legal or regulatory obligations
• Improving platform security and performance

When your information is no longer required, we take steps to safely delete it or remove personal details so it can no longer be linked to you.

Your Rights and Choices

You have control over your personal information, and we respect your rights regarding your data. Depending on your location and applicable laws, you may have the right to:

• Ask what personal information we have about you
• Request corrections if your information is incorrect
• Request deletion of certain personal data
• Object to certain types of data processing
• Withdraw consent where applicable

If you would like to make any of these requests, you can contact PeerX through our official support channels. We may ask for verification before processing requests to protect your privacy and security. Some requests may be limited if we are required to keep certain data for legal or security reasons.